Contact
Write to us. A person reads it.
One inbox for orders, licensing, refunds and everything else: hi@disruptivetemplates.com. Order questions are usually answered the same working day, and nothing here goes to a ticket queue that nobody opens.
- Same working day on orders
- hi@disruptivetemplates.com
What are you writing about?
One address handles all of it, hi@disruptivetemplates.com, or use the form below and pick the subject. Either way it reaches the same inbox and a person reads it.
Order and download help
A link that will not work, a file that will not open, a missing confirmation email, or the wrong job title on the order.
Include your order number. Same working day, usually within a few hours.
Before you buy
Which package suits you, whether a job title is covered, what is inside a file, or whether we can write a title that is missing.
One working day. Many of these are already answered on the FAQs page.
Licensing for teams and advisers
Careers services, coaches, outplacement firms, recruiters, universities and employers who want to use these with the people they support.
Two working days, with terms and a price. See the licence for why the personal one does not cover it.
Refunds and complaints
Anything that went wrong with an order, and anything you think we have handled badly.
Acknowledged within one working day, resolved within five. The rules are on the refund policy.
Privacy and your data
A copy of what we hold, a correction, a deletion request, or a question about how any of it is used.
Answered within one month, usually far sooner. See the privacy policy.
Press, partnerships and everything else
Writing about us, working with us, or something that does not fit any of the boxes above.
A few working days. We read all of it.
Send a message
Pick the subject so it lands with the right person. If it is about an order, the order number saves us both an email.
Prefer email? Write straight to hi@disruptivetemplates.com. We read everything, we do not use an automated ticket system, and we do not add you to a mailing list for writing to us. How we handle your message is set out in the privacy policy.