90 questions, answered properly.

A shop selling resume templates that arrive already written. Each of the 498 job titles has its own file, with the work experience bullet points drafted for that role at four levels of experience, a matching cover letter, and the formatting rules that keep the page readable by recruiter software.

A free template gives you an empty layout. This gives you the sentences. The layout is the cheap part of a resume and the writing is the expensive part, so we sell the writing and treat the layout as something that should simply not get in the way.

Find your job title, take the Career Kit, and open the quick start guide first. It tells you what to change and in what order. Then work through the bullet library, keeping the tier that matches your experience and deleting the rest.

Search the catalogue, or filter by industry, field or career level. Match the title on the advert rather than the one on your contract, because that is the title the employer is screening against.

Read the first two bullet points on each. Whichever describes the work you actually want to be hired for is the one to take. If both genuinely apply, the Profession Bundle usually carries them together.

No. The editable files are .docx, which opens in Google Docs in a browser for free. Word and Apple Pages work too. The guides are .pdf and the tracker is an .xlsx.

Most people finish the resume in an evening. The writing is done, so what is left is replacing bracketed numbers, deleting the experience tiers that are not yours, and exporting to PDF.

The images on each product page show the structure of every file in the package. The formatting rules we follow are described in full on the how it works page, so there are no surprises in the download.

The writing and structure work anywhere that expects an achievement based resume, including the United Kingdom, Canada, Ireland and Australia. Two things change by country: whether a photo is expected, and whether the document is called a resume or a CV. Both are one line edits.

Yes, and the one year tier of the bullet library is written for exactly that. It leans on coursework, placements, volunteering and part time work rather than a career, and the guide explains what to put where the experience section would normally sit.

Single Template at five dollars is four files: the resume in one and two page versions, the cover letter and the quick start guide. Career Kit at twenty nine is sixteen files, adding the bullet library, keyword bank, LinkedIn text, interview questions and the rest of the hunt. Profession Bundle at fifty nine is a full kit for your role plus up to four related titles.

Because the bullet library is the part that does the work. It carries every bullet written at one, two, five and ten or more years, which is what turns a layout into a finished page. Everything else in the kit exists for the weeks after the resume is sent.

No. It is the same resume, written the same way, in both lengths. What it leaves out is the material around it: the alternative bullet tiers, the keyword bank and the interview and outreach files.

By how close the work actually is, not by alphabet. A registered nurse bundle carries titles a nurse realistically applies for. The exact list for your role is shown on that product page before you buy.

Because coverage is still being written for some roles. Your own kit is always there, and the related kits are included as they are finished. The product page shows what is in yours today rather than what we hope to add.

There is no upgrade path inside an order, so buying the Career Kit after a Single Template means paying for the kit. If you think you might want the writing, take the kit first, because the gap is twenty four dollars and the overlap is four files.

Yes. Five, twenty nine and fifty nine dollars whether the title is warehouse operative or chief financial officer. The research and writing behind each one takes the same amount of work.

Occasionally, and any code goes in the discount box on the product page or at checkout. We do not run a permanent fake discount, so the price you see is the price.

Yes. Buy it in your name and send them the files. That is a gift rather than redistribution, and it is fine under the licence.

United States dollars. Your bank converts at its own rate if you pay in something else, and the amount shown at checkout is the amount charged before that conversion.

Straight away. The links are on the confirmation screen the second the payment clears and in your inbox at the same time. There is no processing queue and no human approval step.

No. Guest checkout gives you the links on screen and by email. An account is optional and simply keeps every order and link in one place if you would rather not rely on email.

Unlimited. There is no counter, no cap and no expiry date, so a failed download or a new computer three years from now is not a problem.

If you made an account the links are in it. If you checked out as a guest, write to us with the order number or the email address you used and we will resend them.

Download it again. A partial file is the single most common cause of a document that will not open, and starting over almost always fixes it.

Yes. The links work in any mobile browser and .docx opens in the Word or Google Docs app. Editing is much easier on a laptop, so download on the phone if you must and finish on a computer.

Double click it on Windows or Mac and it becomes a folder. On a phone you may need a files app to unpack it, which is one more reason to take the bundle on a computer.

They are ordinary Office documents and PDFs produced by us, with no macros in any of them. If your antivirus flags a .docx it is almost always the download being incomplete rather than the file itself.

No. Everything is a digital download, so checkout does not ask for a postal address and nothing is printed or posted at any point.

Upload the .docx to Google Drive and open it with Google Docs. It converts cleanly because the document uses standard styles rather than anything exotic. We do not send share links, so nothing depends on an account you do not control.

Whichever you already have. Word, Google Docs and Apple Pages all open the .docx correctly. Google Docs is free and works in a browser, which makes it the easiest route if you have no Office licence.

Yes, because the document is a single column using standard heading styles rather than text boxes or tables. Check the page break after converting, since Docs measures fonts slightly differently.

Search the document for an opening square bracket. Every number and detail that has to become yours sits inside one, so the search jumps you from edit to edit.

You can, but Calibri is there for a reason: it is installed everywhere and parses cleanly. If you change it, stay with a common sans serif and keep one font for the whole document.

There is almost no colour to change, which is deliberate. If you add an accent, keep it to headings and keep the body text black, because low contrast text is the first thing to disappear when a page is printed or parsed.

Delete the experience tiers that are not yours before anything else. That alone usually solves it. After that, cut the oldest roles down to one line each rather than shrinking the font below ten point.

Save as or download as PDF from the same menu you opened the file in. Do not print to PDF, which can rasterise the text and turn a readable page into an image the software cannot parse.

Yes. Copy an existing heading so the style comes with it, then write under it. Building a heading from scratch is what usually breaks the outline the parser reads.

Keep it if you can make it specific in two lines. A summary that says driven professional seeking a challenging role is worse than no summary, and the guide shows what a useful one looks like.

Download the original again. That is what the unlimited downloads are for, and it costs you nothing.

The software an employer uses to receive and sort applications. It parses your file into fields, stores it, and lets a recruiter search the pile. Most large employers use one, and a page it cannot read properly arrives as scrambled fragments.

No template can promise that, and any site that does is guessing. What we can say is that the page follows the rules that avoid the known failures: one column, standard headings, real text, common font, no tables or text boxes.

Because parsers read in an order the layout implies, and a two column page can be read straight across, mixing your job title with a skill from the sidebar. One column removes the ambiguity entirely.

Rarely on their own. What usually happens is worse: your application is stored with half the fields empty, so it never appears in the recruiter search that would have found you.

Enough to be accurate, and no more. The keyword bank groups the terms this role is screened on so you can match the ones you genuinely have. Stuffing the rest in white text is an old trick that gets applications binned.

Inside the bullet points where you did the thing, and again in a short skills list. A skills list alone tells a recruiter nothing about whether you can actually do it.

It helps. Use your name and the role, for example jane-smith-registered-nurse.pdf. Some portals show the file name to the recruiter before anything else.

Yes. Contact details in a header are frequently dropped by parsers, which is why your name, phone and email sit in the body of the page in these templates.

Month and year, for both start and finish. Year only reads as an attempt to hide a gap, and some systems cannot calculate tenure from it.

In the United States, United Kingdom, Canada and Ireland, yes. It invites discrimination claims and many systems strip it anyway. Where a photo is expected, in parts of Europe and Asia, put it at the top rather than beside the text.

Most of it. The bullets are written as actions and outcomes, and rewriting them in a more comfortable voice usually turns them back into a duty list, which is the thing they were written to avoid.

Count something. How many, how often, how large, how fast. If nothing is countable, describe the scope instead: the systems, the sites, the team. A bullet with no scale reads like a job description.

The one that matches the level you are applying at, not the years you have served. Someone with eight years applying for a step up often reads better from the five year tier with two ten year bullets added.

Ten to fifteen years of relevant work. Older roles become one line each, and anything irrelevant comes off entirely. Nobody is impressed by completeness.

Name it briefly and move on. A line that says career break, study or caring responsibility with the dates closes the question. An unexplained hole invites the reader to invent a reason.

Start from the one or two year tier, keep the achievements that transfer, and use the keyword bank to describe them in the language of the new role. What you did matters less than whether the reader recognises it.

No. Include what supports the application. A bar job from twelve years ago belongs on the page only if you are applying for something where it is relevant.

One employer, two titles, with the dates for each. It shows progression in a way that two separate entries at the same company never does.

A short one, with the hard skills and tools you can be tested on. Leave out communication, teamwork and hard working, which every applicant claims and no recruiter believes.

Change the summary line and the top two bullets to match the advert. That is fifteen minutes and it is the highest return edit you can make. Rewriting the whole page each time is not worth it.

When the advert asks for one, yes, and it is read more often than people assume for smaller employers. Where it is optional, a short specific one is still worth the fifteen minutes it takes to adapt.

The company, the role, and the one line explaining why that employer. Everything else is written to match the resume, which is the point of it arriving with the resume rather than separately.

Three short paragraphs on one page. Anything longer competes with the resume for attention and usually loses.

It should not contradict it. Same titles, same dates, same employers. The LinkedIn text in the Career Kit is written slightly more personally, because it is read by a human rather than parsed.

Very often, and a profile that says something different from the resume is a reason not to make the call. Fixing the dates takes five minutes and removes the risk.

The questions this specific job title actually gets asked, with a note on what a strong answer has to contain. It is not a script, because a memorised answer is obvious. It is a list of what to prepare.

They are short opening messages for cold and warm approaches, written to be answerable in one line. Long introductions from strangers do not get replies.

When the number arrives, not before. It covers what to say, what to ask, and the moments where saying nothing is the stronger move.

Asking well. It covers who to ask, how to ask, and what to send them so they can write something useful quickly rather than a paragraph confirming you existed.

Because the hunt ends somewhere. It is short, professional and impossible to misread, which is exactly what you want on a day that is already awkward.

Because the layout was never the hard part. A free template hands you an empty work experience section, which is the thing that takes the weekend. Here that section arrives written for your job title at four levels of experience.

Builders are good at layout and bad at content, so you end up typing the same sentences you were stuck on, into a form, usually on a subscription. This is one payment and the sentences are already there.

Ask a general model for a resume and it produces fluent achievements you never had. The prompt pack in the Career Kit does the opposite: it takes your real history and puts it into this role language, which is the useful half of that idea.

If you can afford several hundred dollars and a week of turnaround, a good writer is excellent. Most people cannot, and the gap between that and a blank page is what this product fills.

People who have hired into the role, working from the job adverts and the way those roles are screened. Each one is then checked against parsing rules before it is published.

Because a nurse resume and a warehouse manager resume are not the same document with a different title at the top. They are screened on different things, so they are written differently.

Buyers from our earlier trading period left over 1,200 reviews at a five star average, and more than 300 told us they were hired into Fortune 1000 companies. Those numbers are from that period and we have not adjusted them.

Because nobody can. Hiring depends on the market, the shortlist and a person you have not met. What a template can do is stop you being filtered out for reasons unrelated to your ability.

Because a resume is not a service you need every month. You need it for a few weeks, then you want it to leave you alone. One payment does that.

Tell us. If a file does not open or is not what the page described, we will fix it or refund you. Ask within seven days, and approved refunds are processed in one to four weeks. The full position is on the refund policy page.

Your own job hunt, with no limit on applications, no time limit, and no restriction on how much you rewrite the files. It does not cover passing them on, selling them, or producing resumes for other people. The full terms are on the licence page.

Not on this licence. If you are a careers adviser, coach, outplacement firm or recruiter, write to us and we will arrange a commercial licence that actually covers what you are doing.

Buy a second one. It is five dollars for a single template, and the licence is written per person so that the answer is simple rather than a judgement call.

No, that is redistribution. Post the link instead, which helps them just as much and keeps you inside the licence.

No. Your history, your numbers and your wording are yours. The licence covers our writing, not your career.

Because the download starts the moment payment clears, and consumer law asks you to agree to that before it happens. The box is the record that you did, and it is one plain sentence rather than a buried clause.

The email address the order and the download links attach to, and the order itself. That is what is needed to deliver the product and support it afterwards. The detail is in the privacy policy.

No. Payment is handled by the payment provider and card details never reach our servers.

Only if you ask for it. Buying does not sign you up to anything, and there is no mailing list requirement at checkout.

Write to us with the email address you used. We will remove what we can while keeping the minimum an order record legally has to retain.